Our Staff

Sheila Norton

Meet Sheila Norton, our Front Desk Manager and one of our Event Coordinators. When Sheila was 16 years old, her parents told her if she wanted to drive, she needed to pay for car insurance, which meant she needed a job. Sheila soon began working at Overleaf Lodge as a housekeeper.

Over the years, she has worked in the kitchen as a dishwasher and fill-in cook, and has also been the first face guests see at the front desk. When we are short-staffed, she still helps out in our housekeeping department. Counting all the overtime hours she’s worked, she figures she’s been with us for over 50 years!

Sheila enjoys finding ways to create memorable moments for our guests that they will treasure for years to come. She knows that when guests enjoy their stay, they’ll likely return and encourage their friends and family to visit. Although working with the public can be challenging, Sheila appreciates that fact that those who come to Overleaf are usually kind and considerate.

Alex Sheldon

Alex Sheldon, our Director of Housekeeping, has been with us since 2016. Like many of our key staff, Alex started in housekeeping and worked his way through several positions before becoming a part of our management team.

Alex started as a housekeeper, became a trainer after three months, then took on other housekeeping positions in his first year. He became a housekeeping supervisor after his first year, then our Head of Housekeeping in 2019.

Transforming a room between guests is rewarding for Alex. “I’ve walked past guests as they check into our rooms — hearing them or their kids say “Wow” feels good,” he says.

He also appreciates it when he finds a kind note from a guest after their stay, saying how much they enjoyed their clean, comfortable room during their stay. He encourages all guests to remember to turn off the coffee maker before leaving the room.