Guest Room Attendant
Please apply and inquire in person at the Overleaf Lodge & Spa.
Job Title: Guest Room Attendant
Supervisor: Lead and Director of Housekeeping
Summary: Cleans hotel rooms by performing the following duties.
Essential Duties and Responsibilities include the following. Other duties may be assigned.
Removes all previous linens. Sorts, counts, folds, or carries linens. Makes beds.
Replenishes supplies such as drinking glasses, amenities and writing supplies.
Cleans and restocks bathrooms and kitchen areas and items.
Thoroughly sweeps, scrubs and vacuums floor. Cleans carpets, upholstered furniture, and draperies. Moves furniture. Uses vacuum corner tool throughout room.
Dusts and wipes furniture. Removes minor dirt from walls and woodwork. Washes windows, door panels, and sills. Cleans door entry and patios.
Empties and lines wastebaskets. Transports trash and recycling to disposal area. Replaces or requests light bulbs. Reports maintenance issues.
Empties and restocks cart for following day. Does end of day chores and washes dishes. Helps others before leaving and checking out with lead.
Personal Appearance – Dresses appropriately for position; keeps self well -groomed and practices good hygiene. Wears clean uniform and nametag. Keeps hair pulled back.
Attendance/Punctuality – Is consistently at work and on time; ensures work responsibilities are covered when absent; arrives at meetings and appointments on time. Works agreed upon schedule and shifts.
Dependability – Follows instructions, responds to management direction; takes responsibility for own actions; keeps commitments; commits to long hours of work when necessary to reach goals.; completes tasks on time or notifies appropriate person with an alternate plan. Is available on an on call basis for emergencies.
Competencies – To perform the job successfully, an individual should demonstrate the following competencies:
Job Knowledge – Competent in required job skills and knowledge; exhibits ability to learn and apply new skills; requires minimal supervision; displays understanding of how job relates to others; uses resources effectively. Must pay attention to detail, direction and time.
Problem Solving – Identifies and resolves problems in a timely manner.
Cooperation – Establishes and maintains effective relations; exhibits tact and consideration; offers assistance and support to co-workers. Honest and trustworthy.
Communications – Exhibits good listening and comprehension; keeps others adequately informed.
Customer Service – Responds promptly to customer needs; responds to requests for service and assistance; meets commitments. Promotes customer focus. Respects guest privacy and security.
Teamwork – Balances team and individual responsibilities; gives and welcomes feedback; contributes to building a positive team spirit; puts success of team above own interests; supports everyone’s efforts to succeed. Reports to duty on time and stays until work is complete.
Qualifications – To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Language Skills – Ability to read a limited number of two- and three-syllable words and to recognize similarities and differences between words and between series of numbers. Ability to print and speak simple sentences.
Reasoning Ability – Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.
Physical Demands – The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this Job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; stoop, kneel, crouch, or crawl and talk or hear and smell. The employee must regularly lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
Work Environment – The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential function.
While performing the duties of this Job, the employee is regularly exposed to outside weather conditions. The employee is frequently exposed to fumes or airborne particles and occasionally toxic or caustic chemicals. The noise level in the work environment is usually quiet.
We are an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.